Terms and Conditions

By accessing or using Vendoors (the “Service”), a B2B Software-as-a-Service (SaaS) product developed and operated by Winnovate Technologies (“Company”, “we”, “us”, or “our”), the subscribing entity (“Client”, “you”, or “your”) agrees to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not access or use the Service.

Vendoors is a cloud-hosted Vendor Management System (VMS) and supply chain management platform. The Service facilitates operational workflows including vendor onboarding and registration, multi-step and parallel approval workflows, invoice lifecycle management, document and compliance management, RFQ management, staff and permissions management, and audit logging.

Important: Vendoors is a management and documentation platform. We do not process, hold, transfer, or settle any financial transactions or payments on your behalf. Invoice and payment features within the Service are limited to workflow management, status tracking, and documentation (such as uploading proof of payment). All financial transactions remain the sole responsibility of the Client and their financial institutions.

The Service is provided entirely via cloud infrastructure and is intended exclusively for business-to-business (B2B) use.

• Client Data: Winnovate Technologies claims no ownership over the documents, vendor information, or operational data (“Client Data”) uploaded to the Service.
• Zero Data Mining: We strictly do not collect, mine, sell, or analyze Client Data for our own commercial purposes.
• Authorized Access: Client Data and documents are never opened, viewed, or utilized by Winnovate Technologies personnel, except strictly when explicitly authorized by the Client for debugging purposes, resolving technical issues, or implementing requested feature enhancements.

We employ robust security measures to protect the integrity and confidentiality of your data:

• Tenant Isolation: All Client Data is securely segregated within our database architecture. Cloud storage is strictly locked down using industry-standard access controls, ensuring complete separation between different companies using the Service.
• Authentication: Access to the Service is protected by advanced safety measures, including encrypted Single Sign-On (SSO) capabilities, automated risk analysis, and secure, temporary authentication tokens.
• Audit Trails: All significant actions within the Service are logged with full audit trails to support transparency, compliance, and accountability.
• Cloud Hosting: Vendoors utilizes enterprise-grade, third-party cloud infrastructure to host all databases, compute resources, and storage.

The Service integrates with selected third-party providers to deliver core functionalities, including email delivery, cloud file storage, authentication, and background processing infrastructure. The Client acknowledges that the use of these features is subject to the respective security, operational, and uptime frameworks of these third-party infrastructure partners. Winnovate Technologies is not liable for extended service interruptions, data breaches, or performance degradation caused directly by upstream third-party failures.

Vendoors provides the platform for managing vendor information, workflows, and operations. However, Winnovate Technologies assumes no liability for the content, accuracy, or legality of the Client Data uploaded to the Service. The Client represents and warrants that they have all necessary rights, consents, and permissions to upload, process, and manage their respective vendor and supplier data within the Service. The Client bears sole responsibility for any disputes arising between the Client and their vendors or suppliers, and for ensuring all financial transactions conducted outside the platform comply with applicable laws and regulations.

Upon the cancellation or termination of the Client’s subscription, or upon explicit written request by the Client, Winnovate Technologies will permanently delete all associated Client Data, vendor records, and uploaded documents from our active databases and storage buckets within a commercially reasonable timeframe, in accordance with applicable data privacy laws. Winnovate Technologies reserves the right to retain anonymized, aggregated system telemetry strictly for internal performance monitoring and security auditing.

The Client agrees not to use the Service to:

• Upload malicious code, viruses, or harmful payloads.
• Attempt to bypass tenant isolation, authentication mechanisms, or cloud storage restrictions.
• Use the Service for any unlawful, fraudulent, or unauthorized transactions.
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service.
• Use the Service as a mechanism for actual payment processing, money transmission, or financial settlement — the platform is for management and documentation purposes only.

The Client agrees to pay all applicable fees associated with their subscription to the Service. Subscription fees are billed on a recurring basis through our third-party billing partner. Winnovate Technologies reserves the right to suspend or terminate access to the Service for accounts with severely delinquent payments. All subscription fees are for access to the platform itself and do not constitute payment processing services of any kind.

Winnovate Technologies will make reasonable efforts to ensure the Service is available with minimal downtime. However, we do not guarantee uninterrupted availability. Scheduled maintenance, infrastructure upgrades, and circumstances beyond our reasonable control (including third-party provider outages) may result in temporary service interruptions. We will endeavor to provide advance notice of planned maintenance where practical.

To the maximum extent permitted by applicable law, Winnovate Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising out of or related to your use of Vendoors. In no event shall our total liability to you exceed the total subscription fees paid by you in the twelve (12) months preceding the claim.

Winnovate Technologies reserves the right to update or modify these Terms at any time. We will provide notice of material changes by updating the effective date at the top of this page and, where appropriate, by notifying the Client via email. Continued use of the Service after any such changes constitutes the Client’s acceptance of the revised Terms.

These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any legal actions or proceedings arising under these Terms shall be brought exclusively in the applicable courts located in Ontario.

For questions about these Terms, please contact us at support@winnovate.tech.